We ask the right questions.

Asking the right questions and knowing what to do with the answers is the difference between simply providing results and telling a complete story that offers actionable insights.

Narrative Research uses a full range of traditional and innovative research techniques. From large-scale quantitative surveys incorporating both telephone and online methodologies through to in-depth qualitative studies, our professionals deliver insight into public opinion and market conditions to provide meaningful strategic direction.

Methodologies

  • Online Studies
  • Telephone Research
  • Panel Management
  • Intercept Studies
  • In-person Focus Groups
  • Online Focus Groups
  • In-depth Interviews
  • Bulletin Boards
  • Super And Mega Groups
  • Engagement Sessions

Areas Of Study Expertise

Employee Opinion And Engagement

Narrative Research offers a wide range of options to suit any budget and organization size. We follow norms so you can see how your organization compares to others in similar industries.

Customer Satisfaction And Service Quality

We can help you answer these important questions: How satisfied are your customers? How do you compare to the competition? Do your products and services meet customer expectations?

Website Usability And Evaluation

Is your web site doing what it needs to do? We test existing websites and new website concepts to make sure your site is effectively getting your message across.

Creative Concept, Message Testing, And Advertising Tracking

Let us dig into these questions for you: What do people think about your new idea? Is your message getting across to customers in the right way? Is your ad performing how you want it to?

Public Engagement

We can organize coordinated outreach with the general public or your key stakeholders to get feedback on policy development, new programs, or strategic initiatives.

Sector Expertise

  • Telecommunications
  • Financial Services
  • Healthcare
  • Utilities
  • Energy
  • Tourism And Travel
  • Policy Development
  • Gaming And Lottery